What are the shipping times for your products?
 
Since some editions of our products are limited,our delivery time can range from 2 to 5 weeks. It also varies depending on your country.
    

How do I know if my order has been placed successfully?

Once you have placed an order, you will receive an email confirmation listing all the details.

Is my credit card information secure?
   
All credit card transactions on the website are processed using a secure online gateway that encrypts your card details in a secure host environment. This data will be fully encrypted and used only to process card transactions that you have initiated.
      
Where is your store located?
   
It is located 18 Rue Saint-Roch, 75001 Paris, France.
    

Who should I contact if I need help?

You can contact us via our Instagram account Brigitte Tanaka, and also through our customer support at paris@brigittetanaka.com. You can also join us on our facebook page: Brigitte Tanaka.

How long does it usually take to respond?

We do what is necessary to answer you as soon as possible, generally within 24 hours.